"To all the staff at Cross Roofing, thank you very much for a fantastic job, plus all the advice and help you have given to us, very grateful".
"It gives me great pleasure to enclose payment for the new roof on my property. To say I am pleased would be an understatement. Please pass on my thanks to your employees who were here for the duration and in the rain and snow for their excellent workmanship. I now know why your business has been going since 1948".
"After assessing your operatives last week for their N.V.Q’s, I wanted to take this opportunity to tell you what an absolute pleasure it was to have them here. Their work was of a very high standard, during the whole assessment they were neat and tidy, pleasant and polite, if there was a distinction in this qualification I would have awarded them with it! I was really impressed with their work, hence this letter".
"I felt I should write to you regarding the re-roofing work your firm has just completed for us. I suspect that in domestic roofing terms it was perhaps a more complex task than usual, also complicated by the fact that we are situated in a conservation area. The significant amount of insulation work made the job more involved and day to day activity was often influenced by bad weather prevailing during much of the time that the work was carried out. Now that the work is finished I wanted to tell you how pleased and impressed I am, not only with the standard of workmanship, but the manner in which is was achieved. Your employees have been both pleasant and conscientious, often working in difficult circumstances caused by inclement weather conditions. The standards of their work has been consistently high and I am really delighted with the finished product. It is very refreshing to see tradesmen taking enormous pride in the standard of their work. My thanks and congratulations go to you and all the roofers involved for a job extremely well done".